Yes Fashion Convenience are completely dedicated to your total satisfaction.

Our Contact details:
Yes Fashion Convenience Ltd
205 Old Kent Road, London SE1 5NA United Kingdom
Contact Person: Jenny

1. Interpretation
   • The definitions and rules of interpretation in this condition apply in these conditions. Buyer: the person, firm or company who purchases the Goods from the Company. Company: Yes Fashion Convenience Ltd. Contract: any contract between the Company and the Buyer for the sale and purchase of the Goods, incorporating these conditions. Delivery Point: the place where delivery of the Goods is to take place under condition 4. Goods: any goods agreed in the Contract to be supplied to the Buyer by the Company(including any part or parts of them).
2. Application of terms
   • The Contract shall be on these conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Buyer purports to apply under any purchase order, confirmation of order, specification or other document).
   • No terms or conditions endorsed on, delivered with or contained in the Buyer's purchase order, confirmation of order, specification or other document shall form part of the Contract simply as a result of such document being referred to in the Contract.
3. Description
   • The quantity and description of the Goods shall be as set out in the Company's quotation or acknowledgement of order.
   • Any descriptions or illustrations contained in the Company's catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract and this is not a sale by sample.
4. Delivery
   • Unless otherwise agreed in writing by the Company, delivery of the Goods shall take place at the Company's place of business.
   • Any dates specified by the Company for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time.
   • Subject to the other provisions of these conditions the Company shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by the Company's negligence), nor shall any delay entitle the Buyer to terminate or rescind the Contract unless such delay exceeds 180 days.
   • Where the buyer requires goods to be delivered to one delivery address and the value of the order is over £85 + VAT, no extra charge above the contract price will be made for delivery within the United Kingdom (excluding Northern Ireland and the Channel Islands) but delivery charges will be levied if the buyer requires the goods to be delivered to more than one address within the United Kingdom and such charges will be stipulated by the Company at the date of contract.
   • Where the buyer requires the goods to be delivered outside the United Kingdom or to Northern Ireland or to the Channel Islands:
     • See more delivery detail on our delivery policy page
   • Where the buyer requires the goods to be delivered by a means other than the Company's normal method of carriage, then the buyer shall pay the charge stipulated by the Company.
   • The Company reserves the right to deliver on more than one consignment and invoice for each consignment separately
   • Bespoke manufactured goods correctly supplied cannot be returned for credit, refund or exchange
   • Where the goods are to be delivered, the Company undertakes only to deliver to the ground floor entrance of the required delivery address and during the Company's normal business hours and the buyer shall give the Company such full details as may be necessary or required to make such delivery
5. Non-delivery
   • The quantity of any consignment of Goods as recorded by the Company on despatch from the Company's place of business shall be conclusive evidence of the quantity received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary
   • The Company shall not be liable for any non-delivery of Goods (even if caused by the Company's negligence) unless the Buyer gives written notice to the Company of the nondelivery within 7 days of the date when the Goods would in the ordinary course of events have been received
   • Any liability of the Company for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata Contract rate against any invoice raised for such Goods
6. Risk/Title
   • The Goods are at the risk of the Buyer from the time of delivery.
   • Ownership of the Goods shall not pass to the Buyer until the Company has received in full (in cash or cleared funds) all sums due to it in respect of:
     • the Goods; and
     • all other sums which are or which become due to the Company from the Buyer on any account.
   • Until ownership of the Goods has passed to the Buyer, the Buyer shall:
     • hold the Goods on a fiduciary basis as the Company's bailee;
   • The Buyer may resell the Goods before ownership has passed to it solely on the following conditions:
     • any sale shall be effected in the ordinary course of the Buyer's business at full market value; and
     • any such sale shall be a sale of the Company's property on the Buyer's own behalf and the Buyer shall deal as principal when making such a sale.
   • The Buyer's right to possession of the Goods shall terminate immediately if:
   • the Buyer has a bankruptcy order made against him or makes an arrangement or composition with his creditors, or otherwise takes the benefit of any statutory provision for the time being in force for the relief of insolvent debtors,.
   • The Buyer grants the Company, its agents and employees an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where the Buyer's right to possession has terminated, to recover them.
   • Where the Company is unable to determine whether any Goods are the goods in respect of which the Buyer's right to possession has terminated, the Buyer shall be deemed to have sold all goods of the kind sold by the Company to the Buyer in the order in which they were invoiced to the Buyer
   • On termination of the Contract, howsoever caused, the Company's (but not the Buyer's) rights contained in this condition 6 shall remain in effect
7. Price
   • Unless otherwise agreed by the Company in writing, the price for the Goods shall be the price set out in the Company's price list published on the date of delivery or deemed delivery
   • The price for the Goods shall be exclusive of any value added tax and all costs or charges in relation to packaging, loading, unloading, carriage and insurance, all of which amounts the Buyer shall pay in addition when it is due to pay for the Goods.
8. Payment
   • Subject to condition 8.3, payment of the price for the Goods is due in pounds sterling on the last working day of the month following the month in which the Goods are delivered or deemed to be delivered
   • Time for payment shall be of the essence.
   • All payments payable to the Company under the Contract shall become due immediately on its termination despite any other provision
   • If the Buyer fails to pay the Company any sum due pursuant to the Contract, the Buyer shall be liable to pay interest to the Company on such sum from the due date for payment at the annual rate of 4% above the base lending rate from time to time of Barclays Bank PLC, accruing on a daily basis until payment is made, whether before or after any judgment. The Company reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998. The following terms and conditions shall apply to all orders:
   • The Company shall grant the facility of a credit account on receiving two satisfactory trade references and a bank reference together with simple details of the new customer and shall also be entitled to withdraw such facility where the Company thinks fit. The amount of credit granted will be at the absolute discretion of the Company.
     • Where no credit account exists the goods shall be supplied on a cash with order basis.
     • Prices are displayed inclusive of any applicable VAT 
   • Return, Refund, Cancellation: we do offer refunds. Please email info@handinternational.com with your order ID and we will arrange this or you can cancel an item prior to it being dispatched please email or contact us. If an order has been dispatched you will not be able to cancel you will need to arrange a return & refund. 
     
9. Quality
   • Where the Company is not the manufacturer of the Goods, the Company shall endeavour to transfer to the Buyer the benefit of any warranty or guarantee given to the Company.
   • The Company warrants that (subject to the other provisions of these conditions) on delivery, the Goods shall:
     • be of satisfactory quality within the meaning of the Sale of Goods Act 1979;
     • be reasonably fit for purpose; and
     • be reasonably fit for any particular purpose for which the Goods are being bought if the Buyer had made known that purpose to the Company in writing and the Company has confirmed in writing that it is reasonable for the Buyer to rely on the skill and judgement of the Company.
   • The Company shall not be liable for a breach of any of the warranties in condition 9.2 unless:
     • the Buyer gives written notice of the defect to the Company, and, if the defect is as a result of damage in transit to the carrier, within 7 days of the time when the Buyer discovers or ought to have discovered the defect; and
     • the Company is given a reasonable opportunity after receiving the notice of examining such Goods and the Buyer (if asked to do so by the Company) returns such Goods to the Company's place of business for the examination to take place there
10. Limitation of liability
    • Subject to condition 4, condition 5 and condition 9, the following provisions set out the entire financial liability of the Company (including any liability for the acts or omissions of its employees, agents and sub-contractors) to the Buyer in respect of:
      • any breach of these conditions;
      • any use made or resale by the Buyer of any of the Goods, or of any product incorporating any of the Goods; and
      • any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract
    • Nothing in these conditions excludes or limits the liability of the Company:
      • for death or personal injury caused by the Company's negligence; or
      • under section 2(3), Consumer Protection Act 1987; or
      • for any matter which it would be illegal for the Company to exclude or attempt to exclude its liability; or
      • for fraud or fraudulent misrepresentation.
    • Subject to condition 10.2 and condition 10.3:
      • the Company's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to 120% of the Contract price; and
      • the Company shall not be liable to the Buyer for loss of profit, loss of business, or depletion of goodwill in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract.
11. General
    • Each right or remedy of the Company under the Contract is without prejudice to any other right or remedy of the Company whether under the Contract or not
    • If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect
    • The parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.
12. WEE Regulations
    • Where the buyer requires collection of a defunct electrical item in accordance with the Waste Electrical and Electronic Equipment Regulations 2006 SI 3289, the Company will accept it back and pay for its treatment and environmentally sound disposal under the following circumstances:-
    • When a new electrical item of a similar type is being purchased, providing that the Company is the Producer of the new item.
    • When the defunct electrical item was purchased after 12th August 2005 and the Company was the Producer, whether a replacement is being purchased or not. And in all circumstances the buyer shall pay the charge stipulated by the Company for the collection of the item at the rate applicable at the time.